Provider Details

The Mediation Center of the Pacific, Inc

Address: (See Map)

1301 Young Street, 2nd Floor
Honolulu, HI 96814

Contact Information:

Phone: (808) 521-6767
Fax: (808) 538-1454

Organization Contacts

Executive Director Tracey S. Wiltgen
Phone: (808) 521-6767 x6


The Mediation Center of the Pacific, Inc. is a non-profit organization, Aloha United Way Agency that has assisted thousands of people in Hawaii's communities to prevent and resolve disputes. We provide high quality mediation and dispute resolution services that are affordable and accessible. We offer several programs including: Access ADR, Civil Rights Mediation, Community Mediation, Condominium Mediation, Divorce Mediation, Partnering, Paternity Mediation, Small claims Court Mediation, VSM Divorce Mediation, Facilitation, Kupuna Pono (Elder Issues Mediation), Mortgage Foreclosure Mediation.

The Kupuna Pono program is designed to help families talk about difficult issues and develop plans to support elder family members. The Kupuna Pono program offers two styles of conflict resolution: family conferences and mediation. Mediation is generally conducted when two parties are in conflict, whereas family conferences often involve the entire family in conversation that strengthens support of the elder. However, both styles of resolution offer elders and their families the opportunity to talk through sensitive issues with the assistance of impartial facilitators and mediators to create custom family plans that meet the unique needs of the elder and other family members.
Parking: The parking lot is located under the building. Parking is free for clients.

Service Categories

Legal, Mediation

Geographic Areas Served

  • Counties Honolulu
  • Regions ADRCHonolulu

Hours of Operation

  • Monday: 8:30 AM-4:30 PM
  • Tuesday: 8:30 AM-4:30 PM
  • Wednesday: 8:30 AM-4:30 PM
  • Thursday: 8:30 AM-4:30 PM
  • Friday: 8:30 AM-4:30 PM

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Tagalog

Accessibility Features

  • Accommodations for disabled
  • Parking

Other Information

  • Criteria for Services or Eligibility
    No restrictions


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Organization Products and Services
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Last Update Date: 06/30/2020

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